Shipping & Returns
Shipping & packaging fees at checkout are based on the standard USPS rate for the shipping location and product weight.
We offer FREE shipping on all purchases of $40 or more for domestic orders.
As most items are handmade to order or made in small batches, please allow 1-3 business days for order fulfillment and 1-2 weeks for completed shipping.
For custom orders please allow up to 5 business days for fulfillment. If you need an order expedited, please contact me at firstname.lastname@example.org and I will try my best to accommodate your time request.
All domestic orders are shipped via USPS First Class Mail with tracking.
All international orders are shipped via USPS First Class International unless otherwise selected at checkout.
We are not responsible for any lost or damaged packages. If your item is lost or damaged you can file a claim through USPS. According to USPS, please allow 20 business days before filing a claim for a lost package, or 40 days for international. Shipping is extremely slow right now due to COVID, so please prepare for that when ordering!
Sacred Light Designs sales are final. We do not accept returns or offer refunds. We may offer exchanges under limited circumstances.
If your earrings arrive damaged, or break within one week of purchase we will replace them (depending on the style of earring) or refund you the price of the earrings. As tempting as it may be to bend your earrings to see the flexibility, PLEASE DON’T! They can become weak and break. We do not accept exchanges on earrings due to sanitation reasons.
If you encounter an issue with your purchase please reach out at email@example.com.